Terms and Conditions – Individuals

  1. Enrolment
  • In booking with us, you accept CESC/ILH’s terms and conditions of enrolment.
  • A course is defined as the whole period of booking.
  • You must be at least 16 years old to study at CESC in open enrolment courses, written permission is needed from a parent/guardian for students aged 16/17. Students aged 11-17 can study at CESC in closed groups.
  • Students must be between the ages of 11-17 to enrol on the ILH young learner programme.
  • All bookings must be accompanied by a £275 deposit and registration fee payment per student.
    • CESC programme: £200 deposit, £50 registration fee
    • ILH programme: £200 deposit, £50 registration fee
  • There is a £50 handling fee when booking CESC homestay accommodation.
  • Bookings made less than 14 days before the proposed course start date must be accompanied by full payment.
  • If studying for a period of 12 weeks or more you may be eligible to pay in instalments. If you chose to pay in instalments a 10% admin fee will be added to each payment.


2. Cancellation, Refunds and Changes

  • Cancellation before arrival. CESC/ILH must receive cancellation in writing at least 14 working days before the start of the course. In the case that at least 14 working days’ notice of cancellation is given, any tuition fees paid will be refunded less the deposit. The registration fee is non-refundable. In the case that less than 14 working days’ notice of cancellation is given, any tuition fees paid will be refunded less the deposit, the registration fee and one week’s tuition fees.
  • Cancellation after arrival. Tuition and registration fees are non-refundable once you have started the course.
  • Tuition and registration fees are non-refundable in the case of non-arrival or late arrival.
  • In the case that fees have been paid prior to a refused visa application, fees minus any costs incurred by the Centre will be refunded.
  • At least 10 days’ notice needs to be given to cancel homestay accommodation. If less than 10 days’ notice is given, 1 full-week will be charged.
  • Summary Charges:
>14 days Full tuition fees, less deposit and registration fee of £250.00
<14 days Tuition fees, less deposit, registration fee and 1x week’s tuition fees
During course No refund
  • We reserve the right to cancel or alter a course or to change course timings. If we do so, we will offer an alternative course or refund.
  • If you need to change your starting date, you must contact us at least 14 working days before this date, or full fees will be charged.
  • If you want to apply to take a holiday from your course when you are here or make any other changes you must give at least 14 working days’ notice in writing to the Admissions Office. Failure to give notice will result in two weeks being charged in lieu.
  • CESC reserves the right to charge an administration fee of £50 each time the course, accommodation or transfer details are changed.


3. Insurance

  • You are not automatically insured by CESC/ILH against illness, accident, theft, damage or loss of personal effects and CESC/ILH accepts no liability.
  • Please make sure to book insurance before you travel.
  • CESC/ILH can provide student insurance upon request. Please contact CESC/ILH for more information.
  • You should also check whether your country’s government health service has any special arrangement with the British National Health Service.


4. Public Holidays

  • CESC is not open on public holidays and free excursions are organised. There is no fee reduction for public holidays.


5. Tuition Fees

Tuition fees include:

  • all teaching costs*
  • a weekly activities programme
  • an end-of-course certificate
  • The use of all study facilities

* For general English and Examination preparation courses students are required to hire or purchase the course book. The fee for this is £30 per book. If the book is hired, £25 is returned to the student on return of the book.

ii. ILH

Tuition fees include (weekly):

  • all teaching costs
  • supervised afternoon activities
  • 2 evening activities
  • 1 half-day and 1 full-day excursion
  • an end of course certificate


  1. Conduct and behaviour
  • CESC/ILH reserves the right to dismiss a student from a course without refund in the case of unsatisfactory attendance, work or behaviour.


  1. Homestay Provider Accommodation
  • Homestay provider accommodation is booked in units of one week, with arrival Saturday or Sunday and departure on Saturday or Sunday.
  • Details of your accommodation will be sent to you before the start of your course. You must plan to arrive at your homestay provider between 08:00 and 23:00. Accommodation will be booked for visa national students.
    only once they have received their visa, and their flight details have been confirmed.
  • You will have a single room with a study area. Your homestay provider will provide you with breakfast and dinner during the week and all meals at the weekend.
  • You are expected to be out of your homestay provider accommodation between 09.00 and 16.00 every weekday.
  • If you want to change your homestay provider or leave earlier than planned, you must give at least 10 days’ notice ending on a Saturday.
  • You must leave our accommodation when your course has finished.
  • You may request a change of homestay provider after arrival and the Centre will consider all reasonable requests. Changes cannot be guaranteed.
  • CESC reserves the right to charge an administration fee of £50 if the accommodation is changed.


  1. Promotional materials
  • We may take photographs or videos from time to time for marketing purposes. You (or your parent or guardian if you are under 18) must inform us in writing before the course starts if you do not allow us to use such images.


  1. Force Majeure
  • CESC is not liable for failure to perform its obligations if such failure is as a result of Acts of God (including fire, flood, earthquake, storm, hurricane, infectious diseases or pandemics or other natural disasters that are beyond the reasonable control of the parties), war, invasion, act of foreign enemies, hostilities (regardless of whether war is declared), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalisation, government sanction, blockage, embargo, labour dispute, strike, lockout or interruption or failure of electricity, internet or telephone service. Refunds will not be made in such circumstances.
  • In the event of an outbreak of an infectious disease, all students and or parents/guardians are required to comply with rules regarding quarantine as set by government agencies or by the school.
  • If the school asserts Force Majeure as an excuse for failure to perform its obligations, then the school must prove that it took reasonable steps to minimise delay or damages caused by foreseeable events, that the school substantially fulfilled all non-excused obligations, and that the other party (student, agent etc.) was, where possible, notified of the likelihood or actual occurrence of the event.